[{shop_url}] 

Hi {firstname} {lastname}, 

We have processed your {shop_name} refund for order with the
reference {order_name}. 

You can review your order and download your invoice from the
"Order history" [{history_url}] section of your
customer account by clicking "My account"
[{my_account_url}] on our shop. 

If you have a guest account, you can follow your order via the
"Guest Tracking"
[{guest_tracking_url}?id_order={order_name}] section
on our shop. 

{shop_name} [{shop_url}] powered by
PrestaShop(tm) [http://www.prestashop.com/]